Last Updated: July 28, 2025

Welcome to jpgtoexcelconverter.com. We are committed to protecting the privacy of our users. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it. Throughout this policy, “jpgtoexcelconverter.com,” “we,” or “us” refers to our company, its subsidiaries, and affiliates.

This policy has been compiled to serve users concerned about how their ‘Personally Identifiable Information (PII)’ is used online. We encourage you to read it carefully to understand how we handle your PII in connection with our Site, Software, App, and Services (collectively, “Services”). If you choose to use our Service, you agree to the collection and use of information in relation to this policy.

1. Information We Collect

We collect information to provide and improve our Services. This data can be “Personal Data” (information that identifies you) or “Non-Personal Data” (information that cannot be linked back to you).

a. Information You Provide

When you interact with our Services, you may provide us with information directly:

  • Account Information: When you register, you provide your email address, username, contact, and language preferences. If you log in via a social network (like Google or Facebook), we will ask for your consent to access basic information from that account. You can revoke this access at any time.
  • Payment Information: If you subscribe to a paid plan, you must provide payment information to our payment processors to complete the transaction.
  • User Content: This includes all images, documents, or other content containing tabular data that you upload for conversion to Excel.
  • Communications: When you fill out a form, contact us for support, or use our live chat, we collect the information you provide.

b. Information We Collect Automatically

We automatically log certain information when you use our Services:

  • Log and Usage Data: We collect information about how you use our Services, including your IP address, browser type and settings, device name, operating system version, the date and time of use, and language preferences. This helps us analyze trends, diagnose errors, and optimize the site.
  • Device Information: We gather data from your computer or mobile device, such as the hardware and software you are using (e.g., operating system, browser type) and unique device identifiers.
  • Location Information: We may determine your geographic location from your IP address.
  • Cookies: We use cookies and similar technologies to operate our services and collect usage data. See the “Cookies and Tracking Technologies” section for more details.

2. How We Use Your Information

We use your information for legitimate business interests, including:

  • To Provide and Manage Services: To operate our Services, validate users, process transactions, and provide you with access to your content.
  • To Communicate With You: To respond to your requests for support, send service-related announcements and software updates, and follow up on correspondence.
  • For Marketing and Improvement: To send you email notifications about special offers (you can unsubscribe anytime) and to analyze usage statistics to improve our algorithms, develop new features, and prevent fraud.
  • To Ensure Security: We may view User Content if we believe our Terms of Service have been violated, to respond to support requests, or to comply with legal obligations and protect the rights, property, or safety of our company and users.

3. Data Sharing and Disclosure

Your privacy is paramount. We do not sell or rent your Personal Data. We only share your information in the following limited circumstances:

  • With Service Providers: We work with third-party service providers for hosting, analytics, customer support, and email communications. They may only access or process your data according to our instructions.
  • With Your Consent: We will share your Personal Data if you give us your explicit permission.
  • For Legal Reasons: We may disclose your information if required by law or to respond to lawful requests, protect the rights and safety of our users and the public, or to investigate and prevent fraud or violations of our Terms of Service.
  • In a Business Transfer: If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to another entity, subject to this Privacy Policy.

4. Cookies and Tracking Technologies

Cookies are small files used by browsers to personalize content and remember settings. We use cookies and similar technologies (like web beacons) to collect usage data that helps us provide our Services and to deliver relevant ads for our products.

We use cookies to:

  • Help remember and process items in the shopping cart.
  • Understand and save user preferences for future visits.
  • Track and analyze user activity so we can offer a better experience.
  • Compile data about user interactions with ad impressions.

You can control or disable cookies through your browser’s settings menu. If you disable cookies, some features may not function properly. For more information, visit www.allaboutcookies.org.

5. Data Security, Storage, and Retention

  • Security: We are dedicated to protecting your information. We use industry-standard SSL/TLS encryption for data in transit and a combination of physical, technical, and logical security measures for data at rest. However, no internet transmission is 100% secure, so you acknowledge you transmit data at your own risk.
  • Data Transfer: Your information will be transferred to, processed, and stored in the United States. By using our Services, you consent to this transfer.
  • Deletion: You can request to delete your Personal Data at any time by contacting us at contact@jpgtoexcelconverter.com. Premium users must first cancel their subscriptions.
  • Retention: We retain your Personal Data for as long as necessary for our legitimate business interests (like fraud prevention) and to meet our legal obligations (like tax and auditing). If your account is closed for a Terms of Service violation, you may contact us to request data deletion, which will be reviewed pursuant to our legal obligations.

6. Your Rights and Choices

You have rights regarding your personal information. You can request to access, correct, or delete your data by contacting us.

  • Do Not Track: We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
  • Email Opt-Out: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email. You will still receive essential transactional emails related to our Services.

7. Fair Information Practices

The Fair Information Practices Principles are the backbone of privacy law in the United States. In the event of a data breach, we will take responsive action in agreement with these principles. We will notify you via email and through an in-site notification within 7 business days. We also agree to the Individual Redress Principle, which allows individuals to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law.

8. Third-Party Services and Links

Our Services may contain links to third-party websites or services (e.g., in our blog posts). This Privacy Policy does not apply to the practices of other businesses. We encourage you to review the privacy policies of any third-party services you access.

9. Children’s Privacy (COPPA)

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have done so, we will take steps to delete that information.

10. Policy for EEA Users

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data, including the right to access, correct, delete, or object to the processing of your data.

  • Request a Personal Data Report: You can request a report of the Personal Data we hold about you.
  • Change or Delete Data: You can update your information in your account settings or request deletion.
  • Object to Processing: You may request that we stop using your Personal Data, including for marketing purposes.
  • Lodge a Complaint: You have the right to lodge a complaint with your local supervisory authority.

To exercise these rights, please submit a support ticket or contact us directly.

11. California Online Privacy Protection Act

CalOPPA requires commercial websites to post a privacy policy. We agree to its requirements, including allowing users to visit our site anonymously and providing a clear link to this policy on our homepage.

12. Changes to This Policy

As our Services evolve, we may update this Policy. We will notify you of any significant changes that impact your rights via email or by posting a notice on our site. Your continued use of our Services after a revision means you agree to the new Policy.

13. Contact Us

If you have any questions regarding this privacy policy, you may contact us via email: contact@jpgtoexcelconverter.com